Terms & Conditions

Welcome to Boothbay Harbor Dog Treats. By visiting our website or placing an order, you agree to the following terms and conditions. Please read them carefully before using our site.

Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state or province of residence, or that you have permission from a parent or guardian to use this site.

You agree not to use our products or website for any unlawful purpose. You also agree not to interfere with the security, functionality, or operation of the website.

Product Information

We do our best to describe our dog treats and products accurately, including ingredients, sizes, pricing, and availability. However, we cannot guarantee that all product descriptions, images, or other content on the site will always be complete, current, or error-free.

Product availability may change without notice. We reserve the right to limit quantities, discontinue products, or update pricing at any time.

Pet Health & Allergies

Our treats are intended for dogs and should be given as a treat or reward, not as a complete diet. Please supervise your dog while enjoying any treat.

Always review ingredient information before purchasing, especially if your dog has allergies, food sensitivities, or dietary restrictions. If you have questions about whether a product is appropriate for your dog, please consult your veterinarian.

Boothbay Harbor Dog Treats is not responsible for allergic reactions, sensitivities, or other health issues that may result from the use of our products.

Orders & Payment

When you place an order through our website, you agree to provide accurate billing, shipping, and payment information.

We reserve the right to refuse or cancel any order for reasons including suspected fraud, incorrect pricing, product availability issues, or errors in order information.

Payment must be received before an order is processed and shipped.

Shipping

We make every effort to process and ship orders promptly. Shipping times are estimates and may vary due to carrier delays, weather, holidays, or other circumstances outside our control.

Boothbay Harbor Dog Treats is not responsible for delays caused by shipping carriers once an order has left our facility.

Please make sure your shipping address is correct before submitting your order. We are not responsible for orders shipped to an incorrect address provided by the customer.

Returns & Refunds

Because our products are food items for pets, we may not be able to accept returns on opened or used products.

If there is a problem with your order, such as an incorrect item, damaged package, or quality concern, please contact us within 7 days of delivery. We will do our best to make it right.

Refunds or replacements are handled on a case-by-case basis.

Promotions & Discounts

Promotional offers, coupon codes, and discounts may be changed or discontinued at any time. Offers cannot be applied retroactively to past purchases unless otherwise stated.

Only one discount or promotion may be used per order unless specifically noted.

Website Content

All content on this website, including text, images, logos, product names, graphics, and designs, is owned by Boothbay Harbor Dog Treats or used with permission. You may not copy, reproduce, or use our content without written permission.

Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the content, policies, or practices of those third-party sites.

Limitation of Liability

Boothbay Harbor Dog Treats is not liable for any direct, indirect, incidental, or consequential damages that may result from using our website or products.

Use of our products is at the customer’s discretion. Please follow feeding guidelines and use common sense when giving treats to your pet.

Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page. Your continued use of our website after changes are posted means you accept the updated terms.

Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Boothbay Harbor Dog Treats
Email: don@bbhdogtreats.com
Address: PO Box 113, Boothbay Harbor, ME 04538